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Old mobile number

Mt3
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Is there anyway someone can assess my old number, I need a code that Facebook have sent but obviously can access it, I need to assess my business account but can't. Please help 

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MI5
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@Mt3 

Not possible, sorry.

Your number will be either disconnected and awaiting allocation to someone else or will have already been allocated to another customer.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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@Mt3 

Not possible, sorry.

Your number will be either disconnected and awaiting allocation to someone else or will have already been allocated to another customer.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Tillyp
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Hi, I have the same problem and it’s so stressful! All of my accounts for different things have my old number on and I have 2FA set up! If you happen to find a solution please let me know. Going by the comments I’ve seen on here though I think I will just have to keep trying my old number (It’s still saying not recognised) until it’s re allocated and I just hope they are nice and give me the codes it sends 😂

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madasaf1sh
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@Tillyp 

 

There is no physical way for o2 to get those codes, as they will just be discarded, as the number no longer exists in o2's number database as active. 

 


Best solution is NOT to use sms for 2FA but the likes of Google Authenticator or MS Authenticator Apps, or if you can't contact each company, and they an reset your 2FA

 

You could be waiting a long time for the number to be reallocated....

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iPhone 15 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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