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Old bill

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Dannyg
Level 1: Joiner
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on ‎08-08-2019 20:13

on ‎08-08-2019 20:13

Hi, I need to access the 'full itemised' previous bill for June this year. The APP seems to only have the full breakdown for the current bill
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MI5
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on ‎08-08-2019 20:34

on ‎08-08-2019 20:34

@Dannyg 

Follow this guide and select the month you need from the drop down menu 

https://community.o2.co.uk/t5/How-to-Guides/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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jonsie
Level 94: Supreme
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on ‎08-08-2019 20:29

on ‎08-08-2019 20:29

You should be able to access older bills in the app. You certainly can using the web based My O2. Scroll to the bottom and you should see links for the last 6 bills.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
Level 94: Supreme
In response to jonsie
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on ‎08-08-2019 20:34

on ‎08-08-2019 20:34

@Dannyg 

Follow this guide and select the month you need from the drop down menu 

https://community.o2.co.uk/t5/How-to-Guides/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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EmilieT
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on ‎13-08-2019 11:07

on ‎13-08-2019 11:07

Good morning @Dannyg, did you manage to find the bill you were after since you last posted?

 

Thanks for the advice, @MI5 and @jonsie thumbsup

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