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Old Contract

Harlea26
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I have just ordered a upgrade, Which it said my new contract would start midnight of the order, do I need to cancel my old contract when the new phone arrives or will it be cancelled automatically? I am now panicking that Ill be paying for two contracts 😕 Ive not done an online upgrade before so I'm not sure what to do next. 

 

Thanks 

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MI5
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You will most likely find you contract will upgrade in your MyO2 almost immediately.
Once your new phone arrives you need to put your current sim card in it, assuming it's the same size, if not, follow the sim swap process here
http://swapmysim.o2.co.uk/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Harlea26
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Hi @Marjo

I have upgraded to the Sony Xperia XA1 Ultra from the Samsung A3 grin

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jonsie
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Marjo
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@Harlea26 wrote:
Hi @Marjo

I have upgraded to the Sony Xperia XA1 Ultra from the Samsung A3 grin


Cool, let us know how you like it when you've had a chance to try it out! slight_smile slight_smile

Message 14 of 14
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