Solved: Offers on 30gb or over

Tony05 · ‎19-07-2019

Hi I've just had a Samsung Galaxy s10 plus and had 100gb data I see that if you are over 30gb data you get headphones or speakers or camera when my phone came it had a promo code for £100 off a tablet I dont want the tablet I would like the headphones can I do this thanks

MI5 · ‎19-07-2019

@Tony05

You would need to contact O2 customer services or see if your local store can help you.

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎19-07-2019

@Tony05

You would need to contact O2 customer services or see if your local store can help you.

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎19-07-2019

I doubyt very much you can change from one promo to another but I hope I'm wrong.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

PhoneChanger · ‎22-07-2019

@Tony05 when did you take the S10+ out? As the offer only came online from 4th July I think

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