I had a call from 02, or someone saying it was 02, offering a free Samsung s22 or iPhone 14pro as I had 2 sims from them.
I had many emails from them while on the phone but was told to ignore them and only take note of the ones from 02 upgrades which said there was no charge.
Yes, if something is for free there is usually a catch, especially when cold-called.
However, being a Virgin and 02 customers, there have been many promotions of late.
I now notice I am being charged for these.
After over an hour using chat, and speaking with a manager I was told it wasn't 02 I had been dealing with, and that the emails were not from 02.
Very elaborate scam if it wasn't 02 as why would I receive a new phone (albeit not the one I asked for) the very next day and my bills be modified to reflect this?
Some very underhand practices being used!!
