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Offer of office 365

NM
Level 1: Joiner
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Hi

 I bought IPad Pro from o2 n was given an offer of free Netflix n office 365 for one year.the. The voucher given just advised to go to link n send some email info.

after that I was supposed to receive email from o2 which will advise me how to proceed further to install.but I never received any email.

online guru,advisers,from shop gurus n complaints emails.no one was able to solve the probelm.

this is my last chance to write to forum.

for installation need product key which I don’t have as I didn’t buy any.so round n round.different adviser give me different url links to go but probelm remain same.anyone can help

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MI5
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@Marjo @EmilieT ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
Not applicable

@NM

 

Were you given a link to microsoft.com and/or netflix.com and a code to input? (don't post any codes)

 

 

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NM
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No i think that was in the dmail i never recieved(
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Anonymous
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@NM

 

Sorry I can't help further on that one then.

 

 

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MI5
Level 94: Supreme
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@NM
I've got the Netflix offer and you can validate your number and get a code to redeem here https://netflix.o2.co.uk/Offer and the Office 365 here https://workanywhere.o2.co.uk/ but if they aren't working for you you'll need to wait for help from our admin team.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
Not applicable

@NM

 

One final thought, you have checked your spam/junk folders?

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NM
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Yes :_(((
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EmilieT
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Hi @NM, I'm sorry to hear you've not been able to use your Office 365 offer yet- I'll send you a Private Message now to get some more info so someone can look into this for you slight_smile

 

Thanks @MI5 for the mention!

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NM
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Thanks
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