Solved: Re: Off to Marrakech

Kieran · ‎24-09-2018

I am off to Marrakech in the morning. If I connect to the hotels WiFi, will I still be charged?

I expect to be charged if roaming but hoped I wouldn't if using the WiFi facilities

jonsie · ‎24-09-2018

No you won't be charged if you turn off mobile data and data roaming before you board the plane.

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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jonsie · ‎24-09-2018

No you won't be charged if you turn off mobile data and data roaming before you board the plane.

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎24-09-2018

Turn on airplane mode then enable wifi and there will be no charges at all.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎26-09-2018

Welcome to our community @Kieran! Hope you got everything sorted as per the above info and enjoy your time in Marrakech!

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Off to Marrakech

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