Ofcom investigat O2 billing accuracy

[pgn]

Interesting failure of O2's billing systems to correctly bill and access direct-debit for a cancellation executed over a weekend has been flagged for investigation by Ofcom:

https://www.ispreview.co.uk/index.php/2019/07/ofcom-probe-extraordinary-billing-accuracy-failure-at-...

[MI5]

Then put the prices up to pay the fines so they can't ever lose - only the consumer does!

[welshsteve76]

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@MI5 wrote:
Then put the prices up to pay the fines so they can't ever lose - only the consumer does!

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Exactly, it's morally wrong, but the execs of these companies are only after themselves and literally have little regard for their customers.

[pgn]

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@welshsteve76 wrote:

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@MI5 wrote:
Then put the prices up to pay the fines so they can't ever lose - only the consumer does!

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Exactly, it's morally wrong, but the execs of these companies are only after themselves and literally have little regard for their customers.

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Themselves and their board and shareholders... 

[welshsteve76]

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@pgn wrote:

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@welshsteve76 wrote:

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@MI5 wrote:
Then put the prices up to pay the fines so they can't ever lose - only the consumer does!

---

Exactly, it's morally wrong, but the execs of these companies are only after themselves and literally have little regard for their customers.

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Themselves and their board and shareholders... 

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Absolutely.