I have got 5 months left of my "O2 100" (£25/month) contract. At the moment I'm using an LG phone, but I want to switch to using a sim-free BlackBerry phone that I have.
My first thought was to get a BlackBerry bolt-on added to my current tariff, but apparently that's not possible because my tariff is "old" and can't have bolt-ons added(?!)
My next thought was, OK I'll pay £125 (£25 x 5) to buy myself out of my current tariff, and then get O2 to switch me to one of their BlackBerry Simplicity plans. Apparently this is not possible either: I can buy out the rest of my contract and leave O2 entirely, but unless I want to get an iPhone it is not possible to buy out of my contract AND switch to a different tariff with O2, unless I start again from scratch as if I was a first-time customer.
This strikes me as odd.. you would think O2 would want to retain customers. Either way I have to pay for the rest of my contract, but if they won't let me make an easy switch straight on to another O2 contract, obviously I will consider tariffs from all the other networks once I have paid off O2, and there is only a small chance I would choose O2 again.
Anyone else have any experience of anything like this? Any way to get around it? I would prefer to stay with O2 (that is stay with them, not have to cancel and then re-join), because it is a bother taking out a new contract, having to get the number transferred etc., but O2 don't seem to be interested. Thanks