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ORDER DID NOT RECIEVE

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Anonymous
Not applicable

on ‎15-05-2017 19:12 - last edited on ‎16-05-2017 10:09 by

on ‎15-05-2017 19:12 - last edited on ‎16-05-2017 10:09 by

Hi, i just order a new sim card from O2 and i haven't recieve anything yet. It has been 1 week already. 

 

[personal information removed]

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MI5
Level 94: Supreme
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on ‎15-05-2017 19:18

on ‎15-05-2017 19:18

@Anonymous You'll have to call customer service http://www.o2.co.uk/contactus

we can't help I'm afraid as this is a customer to customer forum. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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on ‎15-05-2017 19:18

on ‎15-05-2017 19:18

@Anonymous You'll have to call customer service http://www.o2.co.uk/contactus

we can't help I'm afraid as this is a customer to customer forum. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable

on ‎15-05-2017 20:20

on ‎15-05-2017 20:20

@Anonymous This is not O2 customer service you are talking too. Please follow the above advice 

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MercedesS
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‎16-05-2017 10:11 - edited ‎16-05-2017 10:15

‎16-05-2017 10:11 - edited ‎16-05-2017 10:15

Hello @Anonymous

The O2 Community is a place for you to ask other customers like you, we are not O2 Customer service I am afraid.

Do you know that you can track the delivery online at My O2 on the My Orders page? Here a link to the O2 help pages  about 'How to track your order'

 

And thanks @Anonymous and @MI5 for helping Fantastic

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