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O2 yearly upgrade programme

Joshua3524
Level 1: Joiner
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What condition does your phone have to be in to do a yearly upgrade

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MI5
Level 94: Supreme
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@Joshua3524 wrote:
What condition does your phone have to be in to do a yearly upgrade

As new in order to get full price for it.

Any damage will reduce the value offered.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 119466 Posts
  • 605 Topics
  • 17411 Solutions
Registered:

@Joshua3524 wrote:
What condition does your phone have to be in to do a yearly upgrade

As new in order to get full price for it.

Any damage will reduce the value offered.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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EmilieT
Former Staff
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Hi @Joshua3524, please let us know if the information above answers your question and if there's anything else we could help you with slight_smile

 

Which device are you thinking of upgrading to?

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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