Solved: Re: O2 yearly upgrade programme

Joshua3524 · ‎11-11-2018

What condition does your phone have to be in to do a yearly upgrade

MI5 · ‎11-11-2018

@Joshua3524 wrote:
What condition does your phone have to be in to do a yearly upgrade

As new in order to get full price for it.

Any damage will reduce the value offered.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎11-11-2018

@Joshua3524 wrote:
What condition does your phone have to be in to do a yearly upgrade

As new in order to get full price for it.

Any damage will reduce the value offered.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

EmilieT · ‎12-11-2018

Hi @Joshua3524, please let us know if the information above answers your question and if there's anything else we could help you with

Which device are you thinking of upgrading to?

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

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