Solved: O2 will not accept to cancel my SIM

Matt28 · ‎03-03-2023

It is unbelievably difficult to get O2 to cancel a SIM order within the 14 days cooling off period. They just will not process the request. Very poor customer management.

MI5 · ‎03-03-2023

@Matt28

You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

Guide: Cancelling Your Contract

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎03-03-2023

@Matt28

You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

Guide: Cancelling Your Contract

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

O2 will not accept to cancel my SIM

Photos

Bill for -£15.15 after switching networks

I just placed an order for 24 sim pay monthly plan...

Porting and wrong number!

Struggling to get PAC code from O2 – anyone know h...

Multisave using different accounts