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O2 will no lo her take 202 calls from me

Danksy
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For some reason O2 have now blocked my number from calling 202 every time I call it gets cut off I need to resolve a problem and they are refusing to help me what can I do 

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madasaf1sh
Level 76: Forum Legend
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@Danksy 

 

You will only get blocked from calling 202 if you have not paid your bills, (or if you have been abusive and threatened a member of o2 staff on the phone, with the likes homophobic attacks, or death threats (if any of the latter, expect a call from the police as well as well as your o2 account been closed). 

 

Call Payment Management on 0800 902 0217 and see if they can help or  If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

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madasaf1sh
Level 76: Forum Legend
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@Danksy 

 

You will only get blocked from calling 202 if you have not paid your bills, (or if you have been abusive and threatened a member of o2 staff on the phone, with the likes homophobic attacks, or death threats (if any of the latter, expect a call from the police as well as well as your o2 account been closed). 

 

Call Payment Management on 0800 902 0217 and see if they can help or  If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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Armin
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I did not call 202 for the last 6 months. I can’t call 202. It’s my only sim and I can’t call it. Pls help

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Enlli
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In your other post you said you were PAYG 

Ring 4445 if that is the case

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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anticpated
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I'm pay monthly and couldn't get through either.  In the end, I had yo resolve my problem by using one of their shops. 

 

I was trying to update my address and couldn't get passed the terminator on the automated voice call. 

Samsung Galaxy S10, Samsung Galaxy S21 Ultra
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Oxonian
Level 28: Ingenious
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@Armin 

@anticpated 

 

Always useful to keep this to hand :-

 

Guide: How to find help & contact O2 

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