on 25-03-2013 17:25
on 25-03-2013 17:25
In early March 2013 O2 advised me that I could upgrade my old phone. I was excited as I hadn't had a new phone since Jan 2010 when I took out my first O2 contract. What they didn't tell me was that if I waited 2 extra weeks I would get the same contract but without having to pay £50 upfront for the phone. I was upset by this so asked them to refund as a good will gesture. But apparently NOT! Has anyone else had the same problem? Do you feel let down by O2? I feel betrayed by a company I used to respect.
on 25-03-2013 22:46
it was their decision to enter the deal, no tactics were forced on them by o2
on 25-03-2013 22:50
on 25-03-2013 22:56
on 25-03-2013 22:56
on 25-03-2013 22:59
on 25-03-2013 23:01
on 25-03-2013 23:01
on 25-03-2013 23:03
on 26-03-2013 08:18
Most know if they walk into any shop nowadays and their targets figures for the period are low you can get a better deal !
Wether its money off a handset or an accessory thrown in.
People just need to be confident to ask and then ask a manager and haggle, haggle, haggle.
on 26-03-2013 10:19
on 26-03-2013 10:19
Ok just to give you the heads up.
The guys on the floor know when the prices change when they recieve an email saying the prices change.
I wish we could foresee any price changes but it rarely happens.
If the OP took a deal in week 1 and by week 2 it had changed (better or worse) then week 2 is still the deal that is offered. Obv if within 7 days then can return and opt out of the upgrade if took direct with O2.
Hope this helps
on 26-03-2013 10:23
on 26-03-2013 10:23