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O2 travel inclusive zone bolt on discontinued?

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Markefc85
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on ‎09-04-2024 11:39

on ‎09-04-2024 11:39

Hi, in the last couple of years I’ve been to USA and Mexico and used my phone for ‘free’, because as part of my 30gb monthly contract I have the O2 travel inclusive zone bolt on. I have not had to pay £6 per day for this. Been discussing how useful this contract has been with a friend who moved providers but only needed EU roaming which led me to look around in my account and I cannot see reference to this ‘free’ bolt on anymore. Has it been discontinued? 

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MI5
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on ‎09-04-2024 11:42

on ‎09-04-2024 11:42

@Markefc85 

No, travel inclusive is still available for customers on plus plans or with Volt benefits.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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on ‎09-04-2024 11:42

on ‎09-04-2024 11:42

@Markefc85 

No, travel inclusive is still available for customers on plus plans or with Volt benefits.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Markefc85
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on ‎09-04-2024 11:44

on ‎09-04-2024 11:44

Used the website rather than the app and managed to find that it still applies - however only for 36 months. So need to keep that in mind… 

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MI5
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on ‎09-04-2024 11:47

on ‎09-04-2024 11:47

@Markefc85 

It renews if/when you upgrade to an applicable tariff, or for as long as you have volt benefits.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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