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O2 to o2 number

Dothrakigirl19
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Yesterday, I phone o2 to migrate my number. Was told it would be done in 24 hours. Today the signal on my old phone had stopped, but my new phone hasn’t. It’s still the new number. Any idea on how long before the number will be on my new phone?
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MI5
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@Dothrakigirl19 

Just keep rebooting the new phone until it switches over.

May take 3 or 4 hours to start and 24 hours to fully complete all services.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Dothrakigirl19
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Thanks, i did try looking online. But there isn’t a lot of info on migration
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Cleoriff
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Anonymous
Not applicable

Possibly because it’s the weekend so may not compete until tomorrow 

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MI5
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Migrations do happen over weekends.
It's porting that doesn't.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 10
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Dothrakigirl19
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It’s all done now. Thanks
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MI5
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Good news @Dothrakigirl19 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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TallTrees
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Happiness thumbsup

Great you are connected

Welcome to the o2 Forum too Welcome

@Dothrakigirl19 



HAPPINESS IS BEE SHAPED

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Dothrakigirl19
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Thanks, now just to wait for my final bill, on old contract. Should be in credit. slight_smile
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