@Holly-Ann
It can only be done at time of upgrade, and when you move to either a Ultimate Plan or a Plus Plan, and you can only Switch Up, once every 90 days
Guide: Introducing O2 Switch Up. Swap phones whenever you want!
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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu
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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
