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O2 switch up

Charlotte_85
Level 1: Joiner
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Hi what would I need to do to move onto a o2 switch up contract .  

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Enlli
Level 68: Extraordinaire
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If your present contract is paid up you can upgrade. However, if it isn't you will need to pay the balance first 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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Enlli
Level 68: Extraordinaire
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If your present contract is paid up you can upgrade. However, if it isn't you will need to pay the balance first 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
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@Charlotte_85 

You need to move to a "Plus Plan" which is the only way to get switch up now.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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