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O2 switch up when pre ordering

Benlfc
Level 9: Fired up
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how does switch up in a store work for a pre order? If I was to go in store on Friday to pre order the new iPhone would I be expected to hand over my current phone then or do I keep this until my new phone arrives in the store for collection on launch day or whatever day it will be?

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madasaf1sh
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@Benlfc 

 

You are expected to pay a deposit of £50 on Friday (after 1pm) in store and then on the day you do the switch up,(when the phone arrives)  they do the checks on your handset and complete the switchup... 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Benlfc
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@madasaf1sh thanks for the reply. So you don't actually do anything in terms of the contract until the phone arrives you just simply order the phone into store by paying a £50 deposit and then the contract is processed when the phone arrives?

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madasaf1sh
Level 78: King of Kings
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No you don't do anything until the phone arrives, apart from paying the £50 @Benlfc 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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