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Anonymous
Posts: 0

Re: O2 stole money from my bank account

O2 are crooks 100%.  I spent a year in Cheshire working as a consultant for this firm and believe me they are not as they may appear cosmetically. 

 

I personally have been the victim of a blantant mis-sell on my contract and becasue I was out of the country for 6 weeks on business I missed the window to cancel the contract. When explaining my predicament did O2 want to know?  Really?  I will never again renew or take out a fresh contract with O2.

 

I could tell you many many more stories but maybe I will save these for a future date.

 

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Posts: 98,562
Topics: 763
Registered: ‎14-01-2013

Re: O2 stole money from my bank account

Hi @Anonymous 

Do you have an O2 phone now? Or some problem with them? Obviously I am only asking as you are posting on the O2 forum Smiley Wink

*The Game Is On*

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Posts: 83,866
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Registered: ‎04-01-2009

Re: O2 stole money from my bank account

It's difficult to comment without knowing the facts but maybe explaining a little more could help others.

Posts: 5,063
Topics: 113
Registered: ‎19-09-2014

Re: O2 stole money from my bank account


@Anonymous wrote:

 

I could tell you many many more stories but maybe I will save these for a future date.

 


more !

"My life is a facsimile of a sham"
Anonymous
Posts: 0

Re: O2 stole money from my bank account

Hello @Cleoriff 

 

Yes, unfortunately I do have an O2 phone on contract. Am I not allowed to air my feelings towards O2? 

 

Here is another taster. Although I travel the world on business quite regularly there was one particular month where my feet remain firmly on dry land here in the UK.  So you can imagine my surprise when I received a 'nice bill' from O2 with numerous charges of £25 for exceeding my data roaming allowance!!!!

 

When I spoke with O2 CS I was finally advised that because I live right by the sea here in Cornwall it is quite possible that my phone had picked up the GPS signal from a passing ship or passing ships and that I was being charged at the rate appropriate for the origin country of the ship.  You could not script it could you?  In fact when speaking with another O2 CS person a couple of months back I mentioned this story and he quite confidentally announced he had hard this story a number of times.  I wonder who within the O2 empire dreams up these 'fake' reasons for charging customers?  

 

To put things bluntly, if I was well enough off to sue the ass off O2 I would have done so on a few occasions by now but the fact of the matter is O2 know that the majority of its customers are not fortunate enough to be able to afford attorneys to take them on.  

 

 

 

 

 

 

Anonymous
Posts: 0

Re: O2 stole money from my bank account

One of O2's employed full-time forum moderators are we???

Posts: 83,866
Topics: 578
Solutions: 4,216
Registered: ‎04-01-2009

Re: O2 stole money from my bank account

Posts: 98,562
Topics: 763
Registered: ‎14-01-2013

Re: O2 stole money from my bank account


@Anonymous wrote:

One of O2's employed full-time forum moderators are we???


@Anonymous  Not at all...and apologies if you thought that.Smiley Sad

I really wanted you to share more of what you had implied. Your comment inferred you had a very distressing time. Everything posted on the forum has value, whether it's a good or bad experience...

 

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Anonymous
Posts: 0

Re: O2 stole money from my bank account

@CleoriffApologies Cleoriff I was referring to one or two others.  People with 1600 posts since last September for example, those sort of people!

Posts: 5,063
Topics: 113
Registered: ‎19-09-2014

Re: O2 stole money from my bank account


@Anonymous wrote:

@CleoriffApologies Cleoriff I was referring to one or two others.  People with 1600 posts since last September for example, those sort of people!


You need a sense of humour to be an O2 customer Smiley Wink........we don't do paranoia on here Who's there?

"My life is a facsimile of a sham"