O2 stealing from me.

[Anonymous]

I am on Pay as you go.

Yesterday and today I get a message reading 'you can now use data on your phone until midnight tonight. we've given you 50mb to use, and taken £1 from your balance'. ????

WTF, I don't want data and did not ask for it.

O2 is stealing my money. I want it back you bunch of theives.

[jonsie · Accepted solution]

They aren't stealing your money. Your tariff includes Web Daily where you will be charged up to £1.00 a day to use data. If you don't want the charge, switch off mobile data and just use wifi or buy a bolt on.

[MI5]

If you turn off mobile data on your phone you won't get charged. O2 are only charging for what your phone is requesting.

[Anonymous]

I had the same problem when I had my S4, if I had used the phone in the car to make a voice activated call it would charge me £1 for a data connection what a con. Phone went back as it did not do simple voice activated calls with data off. Not fit for purpose what I can't understand is that all the calls I make are data so why charge me twice. Bend-over in coming

[MI5]

Unfortunately, modern smartphones are designed around data usage and are not suitable for people who want a basic phone or that do not have a data package.....

[Anonymous]

''Unfortunately, modern smartphones are designed around data usage and are not suitable for people who want a basic phone or that do not have a data package.....''

This is exactly that what should be say in the shop before people buying the smartphones. In the real people get them because they want be cool and not use 80%, kids 95% of smartphone potencial. Its said but real. I have completely oposite problem than AndyDaws. 2gb Data just not 3g as promised by o2. Northern Ireland is in situation with 3g as England with 4g at the moment.

[Anonymous]

The same hapend to me thay took a £1 of me for dater and i did not want it

[aldaweb]

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@Anonymous wrote:

I had the same problem when I had my S4, if I had used the phone in the car to make a voice activated call it would charge me £1 for a data connection what a con.

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Sadly the voice processing is done on the servers (same with Siri on iPhone) so your voice command has to be uploaded over data to be processed.

Also some people don't realise that picture messages need a data connection too.

[perksie]

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@Anonymous wrote:

WTF, I don't want data and did not ask for it.

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You are the one who chose a smartphone and used it with the data turned on.

I'm not sure how O2 could be liable for that?

[Anonymous]

They just have bad customer servies, always did anyway