Solved: O2 slow internet. - Page 2

Anonymous · ‎19-07-2016

It's been 3 days since I started using O2 internet and I find it very frustrating. In the area it shows that I suppose to have 2g/3g internet. While in reality I have G internet and it dosnt load even Gmail. My phone is okay. Tried my friends sim card (Libra or something ) and it was completely fine. But this.. The connection is so bad trying it over and over is just making my mad. What I'm supposed to do? Texted a message "Active" to 2020 and I though it's gona be okay. Sadly no. Same thing.

MI5 · ‎19-07-2016

G is 2G.
You need 3G or 4G for the best data access.
The best way is to try actual sim cards from other networks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎19-07-2016

As I said, the coverage checkers are only general guides and shouldn't be used for accuracy. As @MI5 has suggested, you need to try other sim cards in your phone. Which phone do you have? Is it capable of receiving a 4G signal?

I DO NOT WORK FOR O2

MI5 · ‎19-07-2016

Samsung Galaxy A3 yes, 4G capable.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎19-07-2016

Ah, okay. Missed that.:smileywink:

I DO NOT WORK FOR O2

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