on 24-07-2023 12:21
So i have 2 pages open on the O2 web site
1/ my current tariff sim only 2gb £12.99 month
2/ O2 shop sim only 30gb £8.00 month
How do i swap because the offer in the shop page is not available anywhere els on the web site.
Tried ringing but a/ there is a half hour wait B/ when i got through to a nice foreign lady she couldn't hear me and i couldn't hear here for all the back ground noise.
Jeez a phone company with not enough people answering the phones and when they do, unable to hold a conversation because of the noise.
Solved! Go to Solution.
on 24-07-2023 12:36
Assume you are using a Comparison Website buy from there You will be taken to O2 to complete and they will ask if you are an existing customer and want to swap..
Many of us regulars do that at the end of March each year to avoid price rises
on 24-07-2023 12:36
Assume you are using a Comparison Website buy from there You will be taken to O2 to complete and they will ask if you are an existing customer and want to swap..
Many of us regulars do that at the end of March each year to avoid price rises
on 24-07-2023 12:43
on 24-07-2023 12:43
Many thanks, yes the offer was on a comparison web site however i was buying it from the O2 shop
I have done as you said so i will see what happens when the bill arrives next month
Thanks again
on 24-07-2023 12:49
on 24-07-2023 12:49
should all be fine @Spectrum1959
Did this a few weeks ago and bought two SimOnly's via the comparison website and all went well. 🤞