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Sandra15 · ‎27-02-2023

Hi I have just phoned o2 yesterday to give them my pac number and I have given them my number that I want to keep. From virgin media just to see when do you put your o2 sim in as I am still yous in my virgin media one and I am not sure when you put your o2 sim card in

MI5 · ‎27-02-2023

@Sandra15

Swap to the O2 sim when your Virgin sim goes offline.

Guide: Migration & porting into O2

If you need further help, you can contact O2 on social media.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎27-02-2023

@Sandra15

Swap to the O2 sim when your Virgin sim goes offline.

Guide: Migration & porting into O2

If you need further help, you can contact O2 on social media.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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