Solved: O2 sim card

Alliphi · ‎27-02-2020

Hi I’ve recently bought a sim card from here by mistake as I wanted a phone. I was misinformed over the phone. Therefore I would like to cancel the new sim as I also had not yet used it.

Cleoriff · ‎27-02-2020

Hi @Alliphi

You need to contact customer services and tell them Guide: How to find help & contact O2

Veritas Numquam Perit

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Cleoriff · ‎27-02-2020

Hi @Alliphi

You need to contact customer services and tell them Guide: How to find help & contact O2

Veritas Numquam Perit

MI5 · ‎27-02-2020

@Alliphi

Act within 14 days or you are stuck with it https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

djbsuffolk · ‎27-02-2020

You have 14 days to change your mind - so contact O2 customer services.

O2

O2 sim card

Calls dropped soon as dialed

Access to billing / phone plan etc

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

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