O2's Customer Service

Anonymous · ‎20-10-2016

Why is O2's CS so bad? Whenever I try getting through to 4445 I can wait however long I wish... Up to an hour before... And they never answer... But the teams tending to emails and online live chat "don't have the appropriate tools" to tend to most of my issues... What's that about????

Cleoriff · ‎20-10-2016

O2 Cs are dealing with plenty of issues currently. The launch of the iPhone 7 and return of the Note 7. I am not defending them I am just explaining what may be causing the delay. Is there a question we may be able to help with? As long as it's not account based .....

Veritas Numquam Perit

MI5 · ‎20-10-2016

Apparently they are too busy to deal with questions from other customers.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎20-10-2016

God help customers because o2 seem to be a bit lacking at the moment.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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O2's Customer Service

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