O2 refund cheque bounced

LahLaw · ‎06-12-2025

I've left 02. They owe me £6. They sent me a cheque which bounced. What is going on?

Anonymous · ‎06-12-2025

@LahLaw The cheque bounced? I know O2 CS are incompetent most of the time but...

madasaf1sh · ‎06-12-2025

it could be the cheque was cancelled, your only option is to speak to the Payment Management team on 0800 902 0217 and ask them to send it via Bank Transfer...

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

MI5 · ‎06-12-2025

If an O2 cheque for £6 bounced we're all in the

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

LahLaw · ‎06-12-2025

Yes I did call that 0800 number, entered all the codes/ numbers they requested but it wasn't recognising anything I keyed in. Went round and round in the menu rabbit hole trying to get through to a human being but then got cut off.

MI5 · ‎06-12-2025

@LahLaw

message them on Social Media if that works best for you - on Facebook or Instagram https://www.o2.co.uk/abouto2/social-media

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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