Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Level 1: Joiner
Posts: 1
Registered: ‎19-05-2017

O2 refresh

What happens if I sell my phone that I got on O2 refresh but continue paying it off?
Level 67: Unsung hero
Posts: 15,088
Registered: ‎31-03-2010

Re: O2 refresh

@Adam3 You are still responsible for paying what you owe, but if you sell the phone you can just pay off the remainder of what you owe from the sale, cancel the air time part, and be done with it. Just make sure the phone is unlocked before you sell it if it isn't already unlocked. https://community.o2.co.uk/t5/How-to-Guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1...


Posts: 86,943
Topics: 730
Registered: ‎14-01-2013

Re: O2 refresh


Nothing really. As long as you fulfil your contractual commitments, O2 will have no interest in what you have done with the phone.


*The Game Is On*

Posts: 16,431
Topics: 295
Kudos: 1,850
Ideas: 6
Solutions: 1,315
Registered: ‎13-08-2008

Re: O2 refresh

https://static-www.o2.co.uk/sites/default/files/2018-12/CCA_%28Flexible_Refresh%29_%281%20August%202... The clauses 14 & 16 contradictory just be careful 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 11” 2018 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Posts: 100,685
Topics: 547
Solutions: 12,807
Registered: ‎04-04-2012

Re: O2 refresh

From a legal perspective, the phone doesn't belong to you until it is fully paid for, therefore, it isn't yours to sell.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)