Solved: O2 refresh

Nicole12 · ‎19-02-2021

Hi, I pay for device plan and airtime plan which are 2 different bills. I have 2 payments left on my device plan. I have never used the SIM card, am I able to cancel the sim part and continue to pay my next 2 device payments over the next 2 months?

jonsie · ‎19-02-2021

No you need to pay off the device before cancelling the airtime @Nicole12

Guide: How does O2 Refresh work?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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jonsie · ‎19-02-2021

No you need to pay off the device before cancelling the airtime @Nicole12

Guide: How does O2 Refresh work?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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