on 02-02-2014 14:10
on 02-02-2014 14:10
Hi,
I think I'm right in thinking this, but just wanted to double check as the FAQ's don't make it abundantly clear.
Can I pay off my phone plan at any time but still keep the airtime plan going?
E.g. if I paid off the phone plan for my iPhone 5s today, I'd pay off the remainder of the phone plan and then only pay for the airtime plan until such time as I wish to cancel, and said cancellation will be penalty-free?
Thanks
Solved! Go to Solution.
on 02-02-2014 19:33
@Anonymous wrote:
@Anonymous wrote:Sounds like you have all the bases covered.
What are you going to do ?
I think I've nailed it...
I'm going to pay off + cancel my O2 refresh contract and use my old pay monthly contract until September and THEN switch to GiffGaff. When I think about it, there's little point in paying off my old pay monthly contract and going to GiffGaff now because I would be paying £12 a month on top of the £37.15.
Thanks for your input
You're welcome.
I hope things work out for you.
on 02-02-2014 20:01
on 02-02-2014 20:01
@Anonymous wrote:It's in a Santander 123 current account at the moment earning 1.6% interest (after basic rate tax is deducted from 2%).
£713.09 * 0.016/12 = £0.95 per month interest, so I would make back the yearly loss of interest after 3 months if I switch.
Yearly interest: £11.40
Yearly savings by switching: £60
Difference: £48.60 per year
Of course such a difference is minimal anyway, it's the freedom aspect that's compelling me plus the fact I'll be paying less money for a plan that suits me better.
Don't forget the loss of cashback too. You won't earn cashback on any payments to giff gaff like you do with O2. Although I suspect giff gaff will still work out cheaper but it's another thing to eat into the potential savings
on 01-08-2015 08:12
on 01-08-2015 08:12
Heelo guys and girls. I left my job down south due to depression and moved back up north to be closer to my son. I wrote and explained my circumstances yet they still hounded me for payments. I have today paid off my phone but online it says I still owe 600 airtime. the phones have been disconnected. Is this something i still need to pay off? Many thanks in advance
on 01-08-2015 09:23
on 01-08-2015 09:23
Hi @Anonymous As we have no access to your account we wouldn't know anything about the debt you incurred. You need to contact CS about this (avoid live chat with it being an account issue)
Usually when the devices are paid off with Refresh you are free to walk away...but as I say we have no knowledge of your account.
Have a look at this guide my @Anonymous one of our members
Veritas Numquam Perit
on 01-08-2015 10:54
on 01-08-2015 10:54
If the device is paid off then call customer service and give notice to end the airtime. Until you do that they will be asking you for the full amount because you defaulted.
on 01-08-2015 12:24