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O2 refresh cancellations

Sazle1969
Level 1: Joiner
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I have got 4 months left on my device plan but out of contract on my airtime. Can I cancel my airtime but continue to pay monthly on my device plan. I have 2 other phones on my contract that I am leaving with O2

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MI5
Level 94: Supreme
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Registered:

@Sazle1969 

No, your airtime is for the length of your device plan.

Pay off the device plan to cancel the airtime. 

Guide: How does O2 Refresh work? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 123885 Posts
  • 612 Topics
  • 20066 Solutions
Registered:

@Sazle1969 

No, your airtime is for the length of your device plan.

Pay off the device plan to cancel the airtime. 

Guide: How does O2 Refresh work? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
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