O2 recycle

[Fran]

How do I make a complaint to o2 recycle?

[MI5]

@Fran 

Here https://www.o2.co.uk/how-to-complain

The "Resolver" option usually gets good results.

[jonsie]

Or doesn't....

[Fran]

I contacted them they are as useless as o2 recycle I have now requested my phone back, but feel I am accepting it back with maybe damage that wasn’t there is the first place. I do have pictures of my phone also with the screen on so if it does come back in worse condition then hopefully I can do something about it 😩

[MI5]

Let us know if you need any more help once the phone is back with you @Fran 

[Fran]

Thank you

[jonsie]

The very best of luck @Fran 

I just wish that all the threads about O2 Recycle could be merged so that we could point customers there as a warning. But that will never happen!