O2 pay and go phones

[darrenney02]

I went into the 02 shop in town last weekend looking to replace my Nexus 4 with an IPhone 6s and the guy in store said they don't do IPones on pay and go in store. Yet the advertise then as also on pay and go. 

The guy also said that I could not use my saved o2 rewards towards an IPhone. I got about £12 in o2 rewards saved.

I don't really want to leave o2 but BT mobile can offer me £5 discount a month instead of £10 as I'm a BT broadband customer that gets me a similar tariff to the old o2 pay and go go go that I'm on the now but the add 4g plus a offer code for £50 off a new phone and when I looked online the offer code also include an IPhone 6s and including then discount code price of phone is not much dearer then the IPhone 6s that o2 has and o2 is the 16 gb and the one on the BT mobile site is a 64gb.

should I email o2 and see what they come up with and tell them what BT mobile has offered.

For way I see it o2 will not really want to lose customers. 

I have been with o2 ever since they tame over the old BTCelNet and have had the same number since for the last 15 or 16 years.

For I sure the likes of o2 will not be keen on losing customers.

Darren

[MI5]

If you are already on PAYG you can "upgrade" your account.
Discount is relative to the amount you have spent on top ups.

[Curr946]

Sign into your MyO2 and hit upgrade. It will then shows handset costs with the discount applied (Normally use cpw so cant guide you past this point)

[darrenney02]

Thanks for the info will have on the my o2 page of the website. I get the my o2 app on my phone but never ready notice an upgrade part.

Darren

[Curr946]

dont think it can be done using the mobile app.

[darrenney02]

Just had a look at my o2 site on my IPad mini and it says for upgrades you have no numbers or accounts to upgrade

Darren

[MI5]

It may only be possible in store, but certainly you can do it through CPW.

[darrenney02]

I was in store last Saturday morning and when I ask about the IPhone 6s the guy said they don't do discounts on IPhones and that they don't have pay and go IPhones in there stores just pay monthly.

so got no where going in to my local o2 store in town.

Darren

[MI5]

Try CPW then.

[Curr946]

You can put your number into cpw website and it will tell you if your eligible for a discount.

[darrenney02]

Will try putting my number in CPW after work morrow.

Never knew you could do that.

Darren