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O2 pay & go question

Anonymous
Not applicable

I've had the £15 a unlimited text and unlimited internet sim for about 3 years now it was a on offer at the time, I topped up today and got a different message says You've now got unlimited UK texts and 500MB internet to use this month, It used to say Unlimited internet why has this changed? this is now not the same deal as I had before.

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Anonymous
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Phone customer services straight away on 4445

Have you been looking at the change of tariff options through your my 02 app and inadvertently changed it ?

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Message 2 of 17
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Anonymous
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Phone customer services straight away on 4445

Have you been looking at the change of tariff options through your my 02 app and inadvertently changed it ?
Message 2 of 17
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Anonymous
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I'll ring them I've not changed anything.

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Anonymous
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I would be interested to hear if 02's Customer Services can return an old tariff.

02 no longer offer Unlimited Data !
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MI5
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That's bad if they've took you off unlimited data Smiley Mad

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Anonymous
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Definitely but I'm sure I've read that once a tariff is changed you can't move back to the old one if its a defunct tariff.
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MI5
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If it's O2's error I wouldn't be resting until they found a way slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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Yup me too.

Heck see we agree on something MI5 !
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MI5
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Hahaha...Unlimited data is a very emotive subject !!!
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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perksie
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Please don't start me on "unlimited" as defined by O2!

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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