cancel
Showing results for 
Search instead for 
Did you mean: 

O2 open

Anonymous
Not applicable
Having recently upgraded I was told that my o2 open discount would still be applied once I re-text the code to o2open, however the reply came back saying that all my discounts had been used, any idea how I resolve this issue and get the discount back ?
Message 1 of 8
2,068 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
You need to apply for a new code.
Since the rules changed last September you can only use the code once now.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 8
2,054 Views
7 REPLIES 7

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
You need to apply for a new code.
Since the rules changed last September you can only use the code once now.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 8
2,055 Views

Cleoriff
Level 94: Supreme
  • 122366 Posts
  • 824 Topics
  • 7457 Solutions
Registered:
Message 3 of 8
2,050 Views

jonsie
Level 94: Supreme
  • 92919 Posts
  • 608 Topics
  • 6913 Solutions
Registered:
Message 4 of 8
2,043 Views

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@Cleoriff wrote:

Hi @Anonymous Have a look at this guide...written by @MI5 ^^^^

https://community.o2.co.uk/t5/Other-Products-Services/O2-Open-and-Friends-and-Family-Discount-Schemes/m-p/834442#U834442


But read through to the end as there are updates to the original post.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 8
2,041 Views

Cleoriff
Level 94: Supreme
  • 122366 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

@MI5 wrote:

@Cleoriff wrote:

Hi @Anonymous Have a look at this guide...written by @MI5 ^^^^

https://community.o2.co.uk/t5/Other-Products-Services/O2-Open-and-Friends-and-Family-Discount-Schemes/m-p/834442#U834442


But read through to the end as there are updates to the original post.


Indeed...as the guide was updated in September of last year when the change took place

Veritas Numquam Perit

Girl in a jacket
Message 6 of 8
2,039 Views

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
I'm sure it was.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 7 of 8
2,036 Views

PhoneChanger
Level 30: Meditator
  • 1343 Posts
  • 65 Topics
  • 101 Solutions
Registered:
@Anonymous have you a discount on another O2 number, or at any stage have you given the code to friends or family to use?

Initially the offer used to permit up to 5 friends and family to use the code, however the rules changed a few months ago to be 1 code can be used for phone and 1 for mobile broadband, and it cannot be shared out, so if you have a friend / family member already using your code you won't be able to have the discount again for you
Message 8 of 8
2,021 Views