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on 13-02-2019 09:44 - last edited on 19-01-2022 14:42 by RafaC
Hi, just wondering how long it takes for confirmation that O2 discount has been applied to your account after registering? Thanks
Solved! Go to Solution.
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on 14-05-2020 17:16
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on 14-05-2020 17:16
I this is an esim give customer service a call
If You need to call O2 then choose any of the options, fraud etc
Everything is taking longer due to the lockdown. Call centres and social distancing means limited staff to handle all the queries. Patience needed I'm afraid.
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
The best number to get through seems to be
0800 587 4005
Download and use Skpe to call any of the free numbers
https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104/highlight/true#M181823
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on 14-05-2020 21:38
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
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on 17-05-2020 15:24
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on 18-05-2020 10:55
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on 18-05-2020 10:55
If you want to find out what is going on, the only thing you can do is call.
The numbers we know to work are in the link below - the one ending 4005 seems to be answered the most frequently.
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
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on 23-05-2020 11:17
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on 23-05-2020 11:20
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on 23-05-2020 11:20
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on 23-05-2020 20:04
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on 23-05-2020 20:46
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on 23-05-2020 20:46
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on 01-06-2020 22:16
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on 08-06-2020 13:55
There are no o2 shops open and I don't have a credit card, how else can I get my age verified? Even though o2 have my date of birth it still needs confirming