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O2 open NHS discount
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on 14-10-2018 21:43
I've been trying to register for O2 open NHS discount, when I put my NHS email in it comes up with email already registered so I can't get anywhere past that and I uploaded my payslip but it says that national insurance doesn't match and company doesn't match! Any ideas? I've contacted customer services who didn't have a clue what I meant!
Solved! Go to Solution.
Re: O2 open NHS discount
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14-10-2018 21:48 - edited 14-10-2018 21:50
Hi @Zoet95
Have you followed the advice in this link? https://community.o2.co.uk/t5/How-to-Guides/O2-Open-amp-Friends-and-Family-discounts-How-to-sign-up/...
Code Check and confirmation process: You can text OPEN followed by the company name to 61202 and it will confirm your eligibility and the O2 Open code to use. Make sure you try different variations of your company name if unsuccessful with one version. ie, NHS, health service, health trust, etc.
Re: O2 open NHS discount
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on 14-10-2018 21:52
Sounds like you may need better help than CS can offer so I'll tag @Marjo and @EmilieT who should be around tomorrow for you.
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



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on 14-10-2018 21:57
Re: O2 open NHS discount
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on 14-10-2018 21:59
No problem @Zoet95
Sometimes just the slightest little thing can cause problems, but I'm sure it can be sorted out for you
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



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on 14-10-2018 22:03
Re: O2 open NHS discount
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on 14-10-2018 22:06
Best of luck @Zoet95
I hope it gets sorted. Quite a few 'system glitches' over the past week or so....
Re: O2 open NHS discount
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on 14-10-2018 22:26
Re: O2 open NHS discount
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on 15-10-2018 08:40
Hi @Zoet95, we can definitely get soemone to look into this for you! I've just sent you a Private Message on the forum to get some more info, and we'll see what we can do
Cheers @MI5 for the mention!
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Re: O2 open NHS discount
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on 15-10-2018 13:29