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O2 loyalty discount finished

Anonymous
Not applicable

I have just received my latest bill and instead of receiving my £2.50 (Ex VAT) deduction, I have been charged an extra £1.94 (Ex VAT) on top of my contract.

 

This is now the 13th Month of the contract.

 

Should I have lost this as it has gone over 12 Months?

Message 1 of 19
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Anonymous
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That is my thought as well, it looks like I am now paying O2 a loyalty bonus for me staying with them.  slight_smile

 

I don't want to take out another 12 month contract as I am expecting to be moving abroad in the Spring of next year.

 

Looks like a trip to GIffgaff for 6 or 7 months.

Message 11 of 19
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MI5
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I'd certainly call them to query it but it does look like your paying them for loyalty lol.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Message 12 of 19
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Anonymous
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Will do, thanks for your input.  slight_smile

Message 13 of 19
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MI5
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Let us know what excuse they come up with wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 14 of 19
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Anonymous
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I will

 

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Cleoriff
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Interesting one for sure. Will be good to know what they say....:smileywink:

Veritas Numquam Perit

Girl in a jacket
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Beenherebefore
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@Cleoriff wrote:

Interesting one for sure. Will be good to know what they say....:smileywink:


Gobbledegook no doubt

"My life is a facsimile of a sham"
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Cleoriff
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@Beenherebefore wrote:

@Cleoriff wrote:

Interesting one for sure. Will be good to know what they say....:smileywink:


Gobbledegook no doubt


LOL Well that made me laugh....Dance

Veritas Numquam Perit

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MercedesS
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hello @Anonymous, please let us know so we can learn  Thanks!

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