on 02-05-2017 21:44
on 02-05-2017 21:44
I wanted to cancel my 30 day monthly contract and get a PAC code to transfer my number.
The online chat person advised I couldn't do that and would need to go to pay as you go then change the number to my new service. No mention was made about losing service.
I now have now been left with no service at all, no pay as you go sim and when I checked my on line account the pay as you go is a different number?
HELP! I need a mobile and I need my number urgently.
Solved! Go to Solution.
on 03-05-2017 06:24
on 03-05-2017 06:24
on 02-05-2017 21:49
@Anonymous I suggest you use a landline to call (not live chat) http://www.o2.co.uk/contactus
on 02-05-2017 21:59
on 02-05-2017 21:59
on 02-05-2017 22:18
on 02-05-2017 22:18
on 02-05-2017 23:56
They refused to give me a PAC code if I left?
on 02-05-2017 23:57
I am going to use Plusnet who have a very good £5 per month sim only offer
on 03-05-2017 06:24
on 03-05-2017 06:24
on 03-05-2017 08:11
on 03-05-2017 08:11
I hope your number hasn't disappeared into the twilight zone. Some of the live chat advisers are downright dangerous.