on 16-05-2016 15:51 - last edited on 16-05-2016 15:57 by Martin-O2
I am utterly fed up with 02. To think I recommended you in the past. All I want is my old mobile number back. I have been promised it would happen every day for nearly 3 weeks. If this isn't fixed today I will refuse to pay the contract. I have been treated terribly.
Karen Chambers
on 16-05-2016 15:55 - last edited on 16-05-2016 16:11 by Martin-O2
Welcome to the community Karen! This is a customer forum, so you may want to remove some of those personal details. What happened to your old number, and what changed to make you lose it?
on 16-05-2016 15:59 - last edited on 16-05-2016 16:10 by Martin-O2
on 16-05-2016 15:59 - last edited on 16-05-2016 16:10 by Martin-O2
We would also advise you against not paying your bill as this will result in you getting a default notice on your credit file and will give you problems obtaining credit elsewhere.
It's advisable to contact CS to sort your issue out properly.
on 16-05-2016 16:07 - last edited on 16-05-2016 16:11 by Martin-O2
on 16-05-2016 16:07 - last edited on 16-05-2016 16:11 by Martin-O2
on 16-05-2016 16:24
on 16-05-2016 16:24
Contact details here :Contact us
Complaints link here : http://www.o2.co.uk/how-to-complain