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O2 issues

Anonymous
Not applicable

I am utterly fed up with 02. To think I recommended you in the past. All I want is my old mobile number back. I have been promised it would happen every day for nearly 3 weeks. If this isn't fixed today I will refuse to pay the contract. I have been treated terribly.

 

Karen Chambers

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PhoneDoc
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Welcome to the community Karen! This is a customer forum, so you may want to remove some of those personal details. What happened to your old number, and what changed to make you lose it?

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MI5
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We would also advise you against not paying your bill as this will result in you getting a default notice on your credit file and will give you problems obtaining credit elsewhere.
It's advisable to contact CS to sort your issue out properly.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Bambino
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@Anonymous are you trying to get this issue resolved via Live Chat or have you actually spoken to someone in customer service?

I DO NOT WORK FOR O2



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jonsie
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