O2 increase my monthly charge from £15 to £17.59 an increase of 17.27% Should be 9.2% RTI + 3.9%

[Rob-Cammo]

Can someone explain how my bill has increased by 17.3%. My contract specified the following clause.

£15.00. Terms apply, we've attached a summary. Your airtime tariff will be increased in April in line with the latest RPI rate of inflation announced in the preceding Feb plus 3.9%. If RPI is negative, we'll only apply the 3.9%. See o2.co.uk/prices.

As the official RTI rate published by the government https://www.ons.gov.uk/economy/inflationandpriceindices

is 9.2% for February how does O2 increase my monthly charge from £15 to £17.59 that is an increase of 17.27%

9.2% RTI plus 3.9% does not equal 17.27%

I would assume that everyone on the same contract as me has been overcharged this month.

[Enlli · Accepted solution]

Don't know where you are getting your figures but RPI was 13.8% at the end of February 

From Government sources

The detailed inflation measures for the year to February 2023 are as follows: CPI inflation was 10.4% in February 2023 (Index: 127.9), up from 10.1% in the year to January. RPI* inflation was 13.8% in February 2023 (Index: 364.5), up from 13.4% in the year to January.

[MI5]

@Rob-Cammo 

All explained here https://www.o2.co.uk/prices

[Rippedoff]

I am so upset about this- i will be leaving at the earliest opportunity 

[Enlli]

Your next provider will do similar if you take out a contract.