O2 have cheated me out of £60 quid in one month - deliberatley

[Anonymous]

When you are sent the message from O2: From July, we're changing the way you can use your mobile in Europe. You'll pay a 50p connection charge to make or receive a call, then use your UK call allowance. And no more than £1.99 for a day of data. For more info (including standard tariff alternative), visit http://go.o2.co.uk/o2trpm

you don't expect a massive bill of £90 for a two weeks holiday in Europe do you?

So far O2 claim not all countries in Europe are actually in Europe!  

[Anonymous]

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@Anonymous wrote:

Errrr? Moscow, Russia is in Western Europe, so is France

Errrr? Would you check with O2 that France is part of Europe before travelling?

Information is everywhere, text said EUROPE, would have been obvious if it said EU

I got receipt confirmation of my written complaint on 12 October 2012, no reply to date

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40% of russia is in europe central and western. Culturally Russia is European but most of the country is in Asia

[perksie]

Russia is in Northern Eurasia, it is not, never has been, and is never likely to be part of Europe.

The countries covered by O2 in Europe are clearly listed in the text you linked to.

You have made a mistaken assumption and seem to be unwilling to accept the responsibility.

It is obvious that you are not listening to the answers here, but they are the only ones you are likely to get.

[jonsie]

Seems he has his own opinion and won't accept his own short-comings in not doing research beforehand.

[Toby]

Hi guys,

I'll close this thread now, as lots of advice has been given as to how this issue could have come to being.

Thanks for the discussion everyone.

@Cheated-by-O2, PM me if you have any more questions.

cheers, Toby