O2 do they care???

[Anonymous]

Having looked at the past messages, this site is just a sham!!!

Very annoyed person.

How can you just send a simple email to get an answer??

I even asked "Alexa" I cannot print the reply!!!??

[MI5]

There is no email support anymore.
It's either call cs or ask us.

[Cleoriff]

Hi @Anonymous Is this all linked to your previous post here? https://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Amazingly-bad-service/m-p/1028328

If so then please follow the advice on that thread...:smileywink:

Welcome to the forum by the way

[jonsie]

O2 made a decision to remove email support in favour of live chat. If it's account related then you need to contact customer service either by phone or by live chat. Anything else then we can probably help you.