O2 contract

[Michaelai]

Hey, hoping someone can help me!

I have a contract with O2 which expires in Dec 21 so have like £56 left to pay off my phone. I want to switch providers now so can I just pay the £56 off and then go elsewhere or do I have to wait until end of December?

O2 does give me the option to upgrade now and pay off the 56 pound however this would mean upgrading with O2 which I don't want to do? Hope that makes sense 

[Chris1lifford]

Hi Michaelai, yes you should be able to pay the £56 before December and terminate the contract early, they will like every robbing company these days probably put on a cancellation fee and an admin fee.

[madasaf1sh · Accepted solution]

@Michaelai 

You just need to call customer services and pay it off, no extra charges are added on, and if you want to port out your number you just need to request a PAC, or if not it can all be cancelled there an then...

[gmarkj]

If you request and use your PAC (assuming you want to keep your number) then you will get a final bill including the outstanding balance @Michaelai .

See the community guide below for how to do this:

Guide: How to get your PAC [June 2021 Update]