11-12-2012 11:51 - edited 11-12-2012 12:00
11-12-2012 11:51 - edited 11-12-2012 12:00
http://www.mobiletoday.co.uk/News/23540/O2_contract_customers_face_3.2_price_hike_from_February.aspx
Never welcomed News I'm affraid.
Just a shame it's had to happen.
So no network Is amune from the price increase now 😢
on 13-12-2012 18:55
on 13-12-2012 18:55
@jedibean
the date of notification not date of applying the increase so 3.2 is correct
on 13-12-2012 19:22
on 13-12-2012 19:22
Well and truly grasped The line rental is your basic tarrif, free calls and texts are included in this. Bolt ons (ie data packages) are exempt from the increase.... It really is quite simples
@Liquid wrote:Grasping at straws I believe.
13-12-2012 19:26 - edited 13-12-2012 19:29
13-12-2012 19:26 - edited 13-12-2012 19:29
My price increase is 45p, which I can live with (I just remove another light bulb in the house lol)
But on a serious note, None of us are in favour of any increases small or large and when your contract is due for renewel, you either leave or stay depending on your circumstances.
All the networks have done the price increase and some more than once. This is the first time for O2 and it may not even be the last. But we all have a price to pay for what we use.
People want unlimited data, but even three today has said that when 4g arrives it probally wont offer unlimited data (http://www.mobiletoday.co.uk/News/23577/Three_cools_on_All_You_Can_Eat_4G_data_plans.aspx)
We all want something for nothing nowadays or want somethng as cheap as possible. O2 have never said they will be the cheapest and even though they have had 2 outages this year, people still choose them and stay with them, My self included. I can get a much cheaper deal on other networks, but I look at a couple of things.
I get and always had good coverage and have never had cause to question it. Some areas may not be the best, but ive been with all other networks and they have just the same issues in other areas.
Customer care (Call centers) have always tried to help where ever possible and are still mainly in the UK at present. I rang last night and got a really polite guy, said yep thats our fault and sorted it all out in a couple of mins flat (This is what i want) Ive rang o2 from abroad and I dont even pay for that call if Ive had an issue. I know my previous network a fair few years back when i was in USA, cost me £30 for there fault and it took me over 3 months of protesting to even get part of the money back.
On o2 Ive Never had one issue when abroad. My phone has always worked regardless for everything i use it for.
I dont get charged for a replacement sim or to even swap my sim over. Cant say the same for some other networks !
Per second billing (Lets hope that stays) Although i get unlimited mins lol
O2 have over 22+ Mil customers, so they must be doing something right in my eyes.
I also use o2 priorty all the time, Used my free flipflops this summer and got free coffee and cake.
I know some people will pay more than my self and yes you may feel it more. But its not just o2 that are increasing things, every body is doing the same. Things you buy in shops and supermarkets. Im affraid its just becoming the Norm now adays and Im sure o2 will not have done this likely.
on 13-12-2012 19:29
on 13-12-2012 19:29
@darrengf the voice of reason at last.
13-12-2012 19:29 - edited 13-12-2012 19:31
13-12-2012 19:29 - edited 13-12-2012 19:31
darrengf wrote: But its not just o2 that are increasing things, every body is doing the same. Things you buy in shops and supermarkets. Im affraid its just becoming the Norm now adays and Im sure o2 will not have done this likely.
The others don't all have forums where you can impose the fact you don't like it either!
on 13-12-2012 19:36
on 13-12-2012 19:36
13-12-2012 20:30 - edited 13-12-2012 20:31
13-12-2012 20:30 - edited 13-12-2012 20:31
And Other dont have a Forum like O2 Forum
People are friendly and its like family. Ive met some great people and get to chat to great people as well.
Where else do you get that.
on 13-12-2012 20:33
on 13-12-2012 20:33
on 13-12-2012 20:34
on 13-12-2012 20:34
But we all still Love you Liquid lol
on 13-12-2012 20:37
on 13-12-2012 20:37
'course we do........a bit!