on 07-02-2019 21:53
Solved! Go to Solution.
on 07-02-2019 21:56
I'm afraid there are no refunds as you should have changed your tariff immediately your contract ended.
Contracts taken directly with O2 do this automatically, but not those taken with 3rd parties.
To sort out your data issue, you need to call 202 so customer services can check you are set up properly.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)