This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

O2 call re new tariff

Anonymous
Not applicable

on ‎09-07-2013 16:48

on ‎09-07-2013 16:48

Good afternoon,

I took a call from O2 earlier today offering me an £11 pm pay and go tariff. The caller knew my bank details, call usage and number, in fact quite a bit of detail. I was promised a text/email to confirm my new tariff but that has not been received and I am now concerned that the call was real. I tried calling the number back but that is blocked - 08000641087. I have spoken to my local O2 branch and they did not think that O2 called pay and go customers - can anyone confirm if something similar has happened to them and if it was a real O2 call?
Thank you.

Andrew

Message 1 of 8
1,704 Views
0 Kudos
7 REPLIES 7

adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

on ‎09-07-2013 19:30

on ‎09-07-2013 19:30

a quick search of these forums would give you this thread for example http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/phone-calls-from-08000641087/td-p/113793
iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 2 of 8
1,684 Views
0 Kudos

ColinBrady
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎12-07-2013 15:16

on ‎12-07-2013 15:16

What is this new plan? I keep missing calls from this number please call me
Message 3 of 8
1,614 Views
0 Kudos

perksie
Level 69: Guiding Light
In response to ColinBrady
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

‎12-07-2013 16:38 - edited ‎12-07-2013 16:40

‎12-07-2013 16:38 - edited ‎12-07-2013 16:40

@ColinBrady wrote:
What is this new plan? I keep missing calls from this number please call me

Nobody here will call you this is a customer forum, and you can't discuss tariffs without passing security.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 4 of 8
1,600 Views
0 Kudos

ColinBrady
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎13-07-2013 10:44

on ‎13-07-2013 10:44

Can you please give me more info I keep missing calls from this O2 number above what is this new exclusive plan ?
Message 5 of 8
1,561 Views
0 Kudos

perksie
Level 69: Guiding Light
In response to ColinBrady
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

on ‎13-07-2013 14:22

on ‎13-07-2013 14:22

Check the online shop pages.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 6 of 8
1,548 Views
0 Kudos

Anonymous
Not applicable
In response to perksie

on ‎13-07-2013 15:50

on ‎13-07-2013 15:50

Hi,

 

 

Im a payg customer.

 

I have received several calls over the past few months offering to move me from payg to pay monthly tariffs.

Message 7 of 8
1,541 Views
0 Kudos

perksie
Level 69: Guiding Light
In response to Anonymous
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

on ‎13-07-2013 22:45

on ‎13-07-2013 22:45

The number calling the OP is LBM Marketing Ltd, which is an agent for O2 and apparently operates with approval.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 8 of 8
1,519 Views
0 Kudos
Top Kudoed Authors
View All
Top