Solved: O2 billing scam SMS

Huskyracer · ‎04-08-2020

Had a scam SMS from +44 7767 490788

"o2:We have been unable to take payment, please re-attempt here at our secure site"
URL contains payment.failed11 (the rest removed for security purposes).

Just a warning!!
Stay safe folks

MI5 · ‎04-08-2020

@Huskyracer

Reported here hundreds of times.

Block number and ignore.

Forward text to 7726 for O2 to investigate.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎04-08-2020

@Huskyracer

Reported here hundreds of times.

Block number and ignore.

Forward text to 7726 for O2 to investigate.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Huskyracer · ‎04-08-2020

First one I've received - sounds like I'm lucky then!

Done, cheers.

MI5 · ‎04-08-2020

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martin-O2 · ‎07-08-2020

Thanks for taking the time to warn other of this @Huskyracer! We've seen a quite a few recently so the more warnings out there the better.

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

O2

O2 billing scam SMS

CANCELLED CONTRACT LAST MONTH AND MOVED TO TESCO ...

Charged double for Monthly Bill

Phone blocked

Sim only renewal coming up

Calls and SMS temporarily unavailable