Solved: O2 bill

Anonymous · ‎29-09-2017

Hi,

I've just transferred to a monthly roll on tariff with O2, which supposedly contains the same features as my previous 24 month contract including unlimited text messages to UK numbers. However I notice that from the first day of activation, I'm suddenly starting to be charged for text messages to the same UK numbers which were free before, which I clearly shouldn't be. Can this issue be fixed please and the bill edited?

Cheers,

James

MI5 · ‎29-09-2017

If it's an error o2 will fix it, but you need to contact them directly as this isn't customer services http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎29-09-2017

If it's an error o2 will fix it, but you need to contact them directly as this isn't customer services http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎29-09-2017

This isn't customer service so you need to call them 202

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Martin-O2 · ‎02-10-2017

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